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Advanced Medical Support Assistant Job in SIOUX FALLS, SD

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Location:
SIOUX FALLS, SD
Date:
08/17/2017
2017-08-172017-09-16
Job Code:
SU-17-ALS-1986977-BU-SR
Federal Government Jobs
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Job Details

Advanced Medical Support Assistant Job in SIOUX FALLS, SD

Advanced Medical Support Assistant Job in SIOUX FALLS, SD

Vacancy No. SU-17-ALS-1986977-BU-SR Department Veterans Affairs, Veterans Health Administration
Salary $36,611.00 to $47,598.00 Grade 06 to 06
Perm/Temp Permanent FT/PT Full-time
Open Date 7/14/2017 Close Date 8/28/2017
Who may apply Status Candidates
Locations:
SIOUX FALLS, SD

Job Description (Please follow all instructions carefully)
  • Open & closing dates

    2017-07-14 to 2017-08-28

  • Salary

    $36,611 to $47,598 / per year

  • Pay scale & grade

    GS 06

  • Series

    0679 Medical Support Assistance

  • Appointment type

    Permanent

  • Work schedule

    Full Time

  • Job announcement number

    SU-17-ALS-1986977-BU-SR

  • Control number

    474469800

Locations

1 vacancy in the following location:

Job Overview

Job Overview

Summary

This announcement will be used to fill Advanced Medical Support Assistant vacancies within the Sioux Falls VA Health Care System as they become available. 

This is an INTERNAL announcement. Current permanent Sioux Falls VAHCS employees, current permanent VA employees from other facilities should apply under this announcement.

Veterans Preference is not used on internal announcements.

Vacancy Identification Number (VIN): 1986977
OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

At the Sioux Falls VA Health Care System (SFVAHCS), we strive to hire only the best! Working with and for America's Veterans is a privilege, and we pride ourselves on the quality of care we provide. In return for your commitment to quality health care for our nation's Veterans, VA offers an incomparable benefits package. No state income tax. The SFVAHCS is a teaching hospital providing a full range of patient care service, with state-of-the-art technology as well as education and research. Care is provided to eligible Veterans in eastern South Dakota, northwestern Iowa, and southwestern Minnesota. Comprehensive health care is provided through primary care, tertiary care, and long-term care in the areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and transitional care. The SFVAHCS is part of VA Midwest Healthcare System (VISN 23), which includes facilities in Minnesota, North Dakota, Iowa, Nebraska, and South Dakota. Every job at the VA impacts the Veterans that we serve. You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

The procedures outlined in AFGE Master Agreement, Article 23, Section 8 will be followed. First consideration will be given to current Sioux Falls VAHCS employees.

VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Requires Filing a Financial Disclosure Report: No

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Duties

The Sioux Falls VA Health Care System is currently recruiting for a Full-time, Permanent, Advanced Medical Support Assistant.  As an Advanced Medical Support Assistant, you are responsible for the following duties to include, but not limited to:

  • Perform receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients.
  • Maintain appointment schedules for one or more clinics.
  • Assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
  • Schedule appointments and monitor clinic access
  • Conduct daily review of consults and wait lists.
  • Coordinate with the patient care team to review the clinic utilization by using various reports.
  • Ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
  • Develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
  • Participate in team huddles and team meetings to manage and plan patient care, set priorities and deadlines, and adjust the flow and sequencing of the work to meet team and patient needs.
  • Work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
  • Monitor pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
  • Manage electronic wait list to verify and validate accuracy and resolve issues.
  • Participate and provide input in problem solving on operational issues or procedures in team meetings.
  • Perform administrative follow up actions.
  • The MSA is the designated scheduling subject matter expert and trains other MSA's in VHA scheduling techniques.
  • The MSA is responsible for tracking new enrollees to the health care system and making their initial appointment in accordance with the new enrollee time lines.

Work Schedule: The tour of duty for this position is typically days, Monday - Friday.  Additional information concerning the schedule may be discussed in the interview.

Functional Statement Title: Advanced Medical Support Assistant

Supervisory Status

No

Travel Required

  • Not Required

Relocation Authorized

  • No

Who May Apply

This job is open to…

Current permanent Sioux Falls VA HCS employees, and current permanent VA employees at other facilities.

Questions? This job is open to 1 group.

Job Requirements
Additional Information
How to Apply
Required Documents

Department of Veterans Affairs

Veterans Affairs, Veterans Health Administration

Contact

Amy L. Scott
Phone: (605)336-3230x7760

Address

VHA Sioux Falls HCS
Department of Veterans Affairs
2501 West 22nd Street
Sioux Falls
SD
USA

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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