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Medical Record Technician Release Of Information Roi Job in SIOUX FALLS, SD

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Medical Record Technician Release Of Information Roi Job in SIOUX FALLS, SD

Medical Record Technician Release Of Information Roi Job in SIOUX FALLS, SD

Vacancy No. Department Veterans Affairs, Veterans Health Administration
Salary $29,356.00 to $47,598.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 12/4/2017 Close Date 12/18/2017
Who may apply Status Candidates

Job Description (Please follow all instructions carefully)


  • Open & closing dates

    12/04/2017 to 12/18/2017

  • Salary

    $29,356 to $47,598 per year

  • Pay scale & grade

    GS 00

  • Work schedule

    Full-Time - Full Time

  • Appointment type

    Permanent - Excepted Service Permanent


1 vacancy in the following location:

Relocation expenses reimbursed


Announcement number


Control number


  • Duties



    At the Sioux Falls VA Health Care System (SFVAHCS), we strive to hire only the best! Working with and for America's Veterans is a privilege, and we pride ourselves on the quality of care we provide. In return for your commitment to quality health care for our nation's Veterans, VA offers an incomparable benefits package. No state income tax. The SFVAHCS is a teaching hospital providing a full range of patient care service, with state-of-the-art technology as well as education and research. Care is provided to eligible Veterans in eastern South Dakota, northwestern Iowa, and southwestern Minnesota. Comprehensive health care is provided through primary care, tertiary care, and long-term care in the areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and transitional care. The SFVAHCS is part of VA Midwest Healthcare System (VISN 23), which includes facilities in Minnesota, North Dakota, Iowa, Nebraska, and South Dakota. Every job at the VA impacts the Veterans that we serve. You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.

    As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

    The procedures outlined in AFGE Master Agreement, Article 23, Section 8 will be followed. First consideration will be given to current Sioux Falls VAHCS employees.

    VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Requires Filing a Financial Disclosure Report: No

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    Learn more about this agency


    The Sioux Falls VA Health Care System is currently recruiting for a Full-Time, Permanent, Medical Record Technician, Release of Information (ROI). This position will be located in the Health Administration Service. As a Medical Record Technician (ROI), you are responsible for the following duties to include, but not limited to:

    • Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act and 38 U.S.C. 7332 governing the release of records containing private information.  
    • Receives and/or gives out forms, and assists visitors and/or callers with the completion of forms or documents.
    • Responds to questions from patients concerning services. 
    • Provides advisory and technical assistance to patients, administrative staff and professional staff regarding release of information. 
    • Conducts various office functions, describing specific requirements, providing basic instructions, or a similar degree of detail.
    • Search record or file to compose responses, including electronic searches to retrieve and summarize hard-to-locate data. 
    • Locate materials that would verify information given. 
    • Reviews paper and computerized health records (i.e., scanned notes, reports, special tests, etc.) to identify material to be photocopied/printed/written to electronic media and released.
    • Employee composes responses to routine requests for release of patient information. 
    • Selects, compiles and researches information from health records and prepares correspondence,  typically using standard form or standard formats for letters.
    • Ensures the information released is limited to what is specifically authorized and to the person or agency designated to receive it.
    • Replies to vague, incomplete, or ambiguous inquires by independently recognizing issues, topics or problems.
    • Finds alternative sources of information on which to base a proper response when composing letters
    • Processes Social Security requests for health information using ROI software.
    • Downloads Imaging documents and ROI software documents onto a secure Network Drive. 
    • Accesses the secured Social Security Web page and uploads the documents to the Web portal.
    • Transfers the confirmation codes to the ROI software package and closes the requests in both the ROI and Social Security packages.
    • Completes and processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.

    Work Schedule: The tour of duty for this position is typically Monday thru Friday, Administration Hours. Additional information may be provided during the interview process.

    Position Description Title/PD#: Medical Record Technician (ROI)
    Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

    Travel Required

    Not required

    Supervisory status


    Who May Apply

    This job is open to…

    Current permanent Sioux Falls VA HCS employees, permanent VA employees at other facilities, and permanent Federal employees at other agencies.

    Questions? This job is open to 2 groups.

  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/485692900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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