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Medical Support Assistant Advanced Job in WEST HAVEN, CT

Federal Government Jobs


Location:
WEST HAVEN, CT
Date:
02/21/2018
2018-02-212018-03-22
Job Code:
VHA-68-18-AMGI-10138227-BU
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Job Details

Medical Support Assistant Advanced Job in WEST HAVEN, CT

Medical Support Assistant Advanced Job in WEST HAVEN, CT

Vacancy No. VHA-68-18-AMGI-10138227-BU Department Veterans Affairs, Veterans Health Administration
Salary $42,630.00 to $55,414.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 2/9/2018 Close Date 4/6/2018
Who may apply Status Candidates
Locations:
WEST HAVEN, CT

Job Description (Please follow all instructions carefully)

Overview

  • Open & closing dates

    02/09/2018 to 04/06/2018

  • Salary

    $42,630 to $55,414 per year

  • Pay scale & grade

    GS 6

  • Work schedule

    Full-Time

  • Appointment type

    Permanent

Location

MANY vacancies in the following location:

Relocation expenses reimbursed

No

Announcement number

VHA-68-18-AMGI-10138227-BU

Control number

491055300

  • Duties

    Duties

    Summary

    OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    VA Connecticut Healthcare System was officially formed in 1995. We serve Veterans in Connecticut and southern New England. The West Haven facility is a tertiary care facility classified as a Clinical Referral Level I Facility. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology and a renowned research program. Comprehensive health care is provided through primary, acute, tertiary and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. Newington is an ambulatory care center that provides primary and specialty care. In addition to our main campuses, we operate six community-based primary care centers throughout the state.
    VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
    This announcement establishes an open continuous announcement of eligible applicants to be considered for these positions. The "What Happens Next" area of the announcement provides additional information on the referral process for this type of announcement.

    Learn more about this agency

    Responsibilities

    This announcement will be used to fill multiple positions located at the West Haven Campus and the following CBOCs: Danbury, Stamford, Waterbury and Winsted(when vacancies occur).

    ASSIGNMENT:
    Advanced Medical Support Assistants (MSA) at grade GS-6 are responsible for assistance to Veterans providing a smooth process for the management of his/her outpatient appointments as well as support work in connection with the care and treatment given to the Veterans by performing a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model (e.g. PACT), ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments, working in collaboration with the appropriate clinic, develops and maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies. The Advanced MSA will work with the Lead MSA in setting priorities and deadlines, providing input in problem solving on operational issues or procedures, all incoming calls directed to the Clinical Call Center will be screened by the Advanced MSA to determine whether those calls can be appropriately handled by the agent or if they need to be directed to other team members thus improving responsiveness to Veterans questions and concerns and reducing the overall cost of care by controlling the use of resources.

    Work Schedule: will depend upon Service selected for
    Compressed/Flexible Schedule: Not available at this time
    Telework: Not available at this time
    Virtual: This is not a virtual position.
    Relocation/Recruitment Incentives: Not Authorized
    Financial Disclosure Report: Not Required

    Travel Required

    Not required

    Supervisory status

    No

    Who May Apply

    This job is open to…

    OPEN TO CURRENT, PERMANENT EMPLOYEES OF THE DEPARTMENT OF VETERANS AFFAIRS AND ALL OTHER FEDERAL AGENCIES - INTERNAL EMPLOYEES; AGENCY EMPLOYEES;FEDERAL EMPLOYEES

    Questions? This job is open to 2 groups.

  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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