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Program Specialist Job in WEST HAVEN, CT

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Job Details

Program Specialist Job in WEST HAVEN, CT

Program Specialist Job in WEST HAVEN, CT

Vacancy No. VHA-689-17-MMGI-1993919-BU Department Veterans Affairs, Veterans Health Administration
Salary $56,754.00 to $73,784.00 Grade 09 to 09
Perm/Temp Permanent FT/PT Full-time
Open Date 7/31/2017 Close Date 8/18/2017
Who may apply Status Candidates

Job Description (Please follow all instructions carefully)
  • Open & closing dates

    2017-07-31 to 2017-08-18

  • Salary

    $56,754 to $73,784 / per year

  • Pay scale & grade

    GS 09

  • Series

    0301 Miscellaneous Administration And Program

  • Appointment type

    Agency Employees Only

  • Work schedule

    Full Time

  • Job announcement number


  • Control number



1 vacancy in the following location:

Job Overview

Job Overview


Vacancy Identification Number (VIN):  1993919

OUR MISSION:  To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.  How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

VA Connecticut Healthcare System was officially formed in 1995. We serve veterans in Connecticut and southern New England. The West Haven facility is a tertiary care facility classified as a Clinical Referral Level I Facility. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology and a renowned research program. Comprehensive health care is provided through primary, acute, tertiary and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. Newington is an ambulatory care center that provides primary and specialty care. In addition to our main campuses, we operate six community-based primary care centers throughout the state.

For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


The incumbent will provide administrative oversight to the Mental Health Service Line, which is an integrated service at West Haven, Errera Community Care Center, CTW/TR Brownell House, Newington, Rocky Hill Veterans Home and community-based outpatient clinics (CBOCs) in New London, Winsted, Waterbury, Windham, Stamford and Danbury.  The Mental Health Service Line provides comprehensive psychiatric specialty and primary care to Veterans within the state of Connecticut.  The Clinic Coordinator provides full administrative and management support to the Mental Health Service Line.  Because all of these clinics have diverse requirements the Clinic Coordinator must have knowledge of their complexities and uniqueness.  Independently coordinates and tracks information relating to the maintenance of all clinic areas.  The Clinic Coordinator will be directly responsible for administrative matters such as workplace environment, support staff adjustments, scheduling information, productivity analysis and needs assessment, collection and analysis of performance data.  The Clinic Coordinator is the administrative resource for clinical personnel.  Administration will focus on this position for management information, reports, dissemination of information, and the effectiveness of both clinical and administrative work methods.  The following duties include, but are not limited to:

  • Data analysis
  • Data gathering
  • Utilization data
  • Workload data
  • Analyze problems and present both written and oral recommendations
  • Qualitative and quantitative analysis 
  • Applies new methods to resolve complex and/or intricate issues and problems
  • Maintains and analyzes datasets related to clinical productivity
  • Timecards

Work Schedule: Monday - Friday, 08:00am to 04:30pm

Position Description Title/PD#:  Program Specialist / 689-00540-0    

Supervisory Status


Promotion Potential


Travel Required

  • Not Required

Relocation Authorized

  • No

Who May Apply

This job is open to…

Current Permanent VHA Connecticut employees only

Questions? This job is open to 2 groups.

Job Requirements
Additional Information
How to Apply
Required Documents

Department of Veterans Affairs

Veterans Affairs, Veterans Health Administration


Phone: (203)932-5711x2795


VHA Connecticut HCS
950 Campbell Avenue
West Haven

Fax: (203)937-4740

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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