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Program Support Assistant O A Job in MEMPHIS, TN

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Program Support Assistant O A Job in MEMPHIS, TN

Program Support Assistant O A Job in MEMPHIS, TN

Vacancy No. Department Veterans Affairs, Veterans Health Administration
Salary $32,844.00 to $42,702.00 Grade 05 to 05
Perm/Temp Permanent FT/PT Full-time
Open Date 9/7/2017 Close Date 9/28/2017
Who may apply Status Candidates

Job Description (Please follow all instructions carefully)


  • Open & closing dates

    09/07/2017 to 09/28/2017

  • Salary

    $32,844 to $42,702 per year

  • Pay scale & grade

    GS 05

  • Work schedule

    Full-Time - Full Time

  • Appointment type

    Agency Employees Only


1 vacancy in the following location:

Relocation expenses reimbursed


Announcement number


Control number


  • Duties



    This announcement is open to all permanent employees of the Memphis VAMC (Only)

    The VAMC in Memphis, TN consists of one main campus located at 1030 Jefferson Avenue, which includes a 60-bed Spinal Cord Injury Unit, and nine community based outpatient clinics (CBOC).  It is a tertiary care facility classified as a Clinical Referral Level I Facility and one of the most complex medical centers in the VA system.  It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology, as well as extensive education and research programs.  Comprehensive primary, secondary, and tertiary health care is provided in areas of medicine, general cardiovascular and neurological surgery, psychiatry, physical medicine and rehabilitation, spinal cord injury, neurology, oncology, dentistry, and geriatrics.  Specialized outpatient services are provided through general, specialty, and subspecialty outpatient clinics including a women's health center.  Services are available to more than 206,000 Veterans living in a 53-county tri-state area (Tennessee, Arkansas, and Mississippi).

    The VAMC in Memphis is part of the VA MidSouth Healthcare Network, VISN 9, which includes facilities in Lexington and Louisville, KY; Nashville and Mountain Home, TN.

    Learn more about this agency


    The Program Support Assistant provides the administrative support to the Neurology Section at the VA Medical Center in Memphis, TN.  He/she is the primary point of contact in matters related to interfacing with and coordinating activities for multispecialty teams.

    · Develops and implements patient and family educational materials.

    · Plans and organizes clerical duties and recommends changes to improve or streamline processes.

    · Demonstrates skill in handling communications with angry or difficult patients and family members.

    · Prepares manuscripts for research projects.

    · Uses Excel to create and maintain database.

    · Prepares presentation using Power Point.

    · Develops clinical team protocols and standard operating procedure manuals.

    · Checks provider's order to appropriately coordinate patient appointments.

    Work Schedule:  Monday-Friday 8:00 am to 4:30 pm

    Position Description Title/PD#: Program Support Assistant (OA) #50081-A

    Location: Neurology Service

    Travel Required

    Not required

    Supervisory status


    Who May Apply

    This job is open to…

    Internal - Current Permanent Memphis VA Employees (Only)

    Questions? This job is open to 2 groups.

  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/478781500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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