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Supervisory Medical Support Assistant Job in MINNEAPOLIS, MN

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Supervisory Medical Support Assistant Job in MINNEAPOLIS, MN

Supervisory Medical Support Assistant Job in MINNEAPOLIS, MN

Vacancy No. CBDO-10136241-18-CAF Department Veterans Affairs, Veterans Health Administration
Salary $44,233.00 to $57,502.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 2/9/2018 Close Date 3/2/2018
Who may apply Status Candidates

Job Description (Please follow all instructions carefully)


  • Open & closing dates

    02/09/2018 to 03/02/2018

  • Salary

    $44,233 to $57,502 per year

  • Pay scale & grade

    GS 7

  • Work schedule


  • Appointment type



1 vacancy in the following location:

Relocation expenses reimbursed


Announcement number


Control number


  • Duties



    OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    The Minneapolis VA Health Care System is seeking a Full Time Permanent Supervisor Medical Support Assistant for the (PM&R) in our Extended Care &Rehabilitation Service Line.

    Learn more about this agency


    The incumbent is an integral part of a large Physical Medicine and Rehabilitation (PM&R) Department within the Minneapolis VAHCS. This is a Complexity Level 1 facility with a National Polytrauma Rehabilitation Center (PRC), Amputation Regional Center (ARC), Polytrauma Transitional Rehabilitation (PTRP) Program, Polytrauma Network Site (PNS), Comprehensive Pain Center (CPC), and Visual Impairment Services Outpatient Rehabilitation (VISOR) Program in addition to multiple medical provider clinics and services including Psychiatry, Nursing, Social Work, Psychology, Physical Therapy, Occupational Therapy, Speech Language Pathology and Integrative Medicine. S/he will serve as amid-level administrator providing direct supervision to the outpatient medical support assistant staff. The incumbent has full administrative and professional responsibility for planning and directing the medical support assistant's activities. S/he will serve as a mid-level administrator providing direct supervision to the outpatient medical support assistant staff.Supervisory MSAs plan and direct programs at medical centers and or satellite outpatient clinics and have full supervisory responsibility.

    The Supervisory MSA plans and organizes work to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor. The incumbent is responsible for reporting backlogs, difficulties in meeting deadlines. Responsible for maintaining the confidentiality of information required to carry out required duties. Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of sensitive information. Otherwise, works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.

    Assignments at this level include, but are not limited to:

    • Assigning and evaluating the work of subordinate staff resolving complex problems to ensure patient services are met.
    • Evaluating new products, equipment, and systems in order to make recommendations for improved operations.
    • Identifying educational or training needs.
    • Making final decisions on selections.
    • Evaluating performance, and taking disciplinary action when necessary.

    Work Schedule: Day 0730-1600 or 0800-1630
    Financial Disclosure Report: Supervisory Medical Support Assistant/000000

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    Open to current permanent employees of the Minneapolis VA Health Care System

    Questions? This job is open to 2 groups.

  • Requirements
  • Required Documents
  • Benefits
  • How to Apply
  • Fair & Transparent

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

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